Required skills
- IT Support
- Hardware Installation
- Software Installation
- Troubleshooting
- Ticketing System
- User Support
- PC Setup
- Notebook Setup
- Network Cabling
- Fault Analysis
- Service Level Agreements (SLA)
- On-call Duty
Languages: German
Job description
Provide IT infrastructure support across various locations, including setup, installation, troubleshooting, and user assistance for hardware and software issues.
Project overview
Support and assistance for the IT infrastructure at various locations. Setup, configuration, and commissioning of PCs, notebooks, and peripheral devices. Installation, replacement, and connection of IT hardware. Cabling and technical setup of IT workstations. Performing functional tests, error analyses, and resolving simple technical faults. Assisting users with technical IT problems. Processing and documentation of tickets and fault reports. Recording and maintaining serial numbers and relevant device data. Carrying out hardware rollouts, workstation relocations, and device replacements.
Dismantling, packaging, and taking back replaced or defective hardware. Processing incoming fault reports in compliance with the agreed Service Level Agreements (SLA). Performing necessary on-site service deployments as part of on-call duty.
Requirements
A valid proof of the required measles protection is mandatory. Deployments are not possible without corresponding proof.
Locations: Berlin, Munich, Erfurt, Leipzig, Überlingen, Wiesbaden, Nienburg (Weser), Uelzen, Burg.
Project details
01.11.2026 - 31.12.2026 + 3 months extension option.
- Start: flexible
- Location: DE
- Languages: German
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